Terms and Conditions

Last Updated: 28 Feb 2026

Welcome to oneofoneroof.com . These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to comply with these terms.

If you do not agree with any part of these Terms, please do not use our website.

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1. Company Information

This website is operated by oneofoneroof.com, a business engaged in the sale and international export of FMCG products including food items such as Organic Foxnuts (Phool Makhana), groceries, beverages, and related consumer goods.

For any inquiries, you may contact us at:
📧 Email: [your email address]
📍 Address: [Company Address]

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2. Product Information

We make every effort to ensure that:

• Product descriptions are accurate and up to date

• Images reflect the actual product as closely as possible

• Pricing is correctly displayed

However, minor variations in packaging, labeling, or design may occur due to manufacturer updates.

All food products are sold subject to availability and applicable export regulations.

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3. Eligibility to Purchase

By placing an order, you confirm that:

• You are at least 18 years old

• You are legally capable of entering into binding contracts

• The purchase complies with the laws of your country

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4. Pricing & Payments

• All prices are displayed in [Currency].

• Prices may change without prior notice.

• Payment must be completed before order processing.

• We accept secure international payment methods (credit/debit cards, payment gateways, and bank transfers for bulk orders).

We are not responsible for additional bank fees, currency conversion charges, or transaction fees imposed by your payment provider.

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5. International Shipping

We ship internationally, subject to destination country regulations.

• Delivery times are estimates and may vary due to customs clearance.

• Customers are responsible for any customs duties, import taxes, or regulatory fees imposed by their country.

• We are not responsible for delays caused by customs authorities or shipping carriers.

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6. Customs & Import Responsibility

Buyers are responsible for ensuring that the purchased products are permitted in their country. If an order is delayed, held, or rejected by customs authorities, we are not liable for related losses unless required by applicable law.

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7. Returns & Refunds

Due to the nature of FMCG and food products, returns are generally limited.

We accept returns or offer replacements only if:

• The product arrives damaged

• The product is defective

• The incorrect item was shipped

Customers must notify us within [7/14] days of delivery with clear photographic evidence.

Refunds, if approved, will be processed to the original payment method.

We do not accept returns for:

• Change of mind

• Opened or used food products

• Improper storage after delivery

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8. Product Storage & Usage

Customers are responsible for:

• Proper storage of food products

• Checking expiry dates before consumption

• Following usage instructions mentioned on packaging

We are not responsible for health issues arising from improper storage or misuse.

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9. Intellectual Property

All content on this website including text, logos, images, product descriptions, and design elements are the intellectual property of oneofoneroof.com and may not be copied, reproduced, or distributed without written permission.

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10. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential damages.

• Our total liability shall not exceed the amount paid for the purchased product.

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11. Force Majeure

We are not responsible for failure or delay in performance due to events beyond our control, including natural disasters, government restrictions, shipping disruptions, pandemics, or customs delays.

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12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Your Country/State], without regard to conflict of law principles.

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13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon publication on the website.

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14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

📧 Email: support@oneofoneroof.com
📞 Phone: +91 99717 27742